Description
Currently, SupportCenterModuleSetting[].type in a knowledge portal (previously support center) can have the following types:
- Search
- Categories
- FAQ
- Contact
- Results
- Article
- TopViewedArticles
We are deprecating FAQ and Contact.
Change Category
API
Change Context
FAQ module was reworked as Top Viewed Articles.
Contact module is not part of knowledge portal.
For these reasons, we want to notify customers not to use them, since they have no effect.
Change Impact
This change will not impact customers; it will only provide a warning that using these is not recommended
Date of Change
Nov 01, 2023
Impacted APIs
POST /api/v2/webdeployments/configurations
PUT /api/v2/webdeployments/configurations
References
[GKC-10566]