Deprecation: Legacy Permissions

Category: Platform API

Summary: Effective immediately, PureCloud will no longer make enhancements or improvements to the following deprecated permissions:

2019-02-14_1401

We ask that customers begin using supported permissions when configuring user roles. For your reference, we have provided a list of replacement permissions below.

You may still use the depreceated permissions until the end of life date on April 17th, 2019.

Impact:

  • No sooner than January 23rd, 2019: deprecated permissions will no longer be added to the Admin role by default.
  • No later than April 24th, 2019: PureCloud Development will migrate permissions marked with an asterisk (*) to equivalent, supported permissions for existing users.
  • No later than April 16th, 2019: customers must cease to utilize deprecated permissions when creating or updating roles.

Date of Change: 04/17/2019

Impacted APIs: Authorization

Revised 04 February 2019 to remove permissions that will not be deprecated at this time and to provide recommended mappings.

Revised 15 February 2019 with additional permission deprecations.

Revised 15 April 2019 to update permission migration date.

Hello @Becky_Powell.
Do you know the reason of this deprecation? There are permissions or group of permissions that replace the deprecated ones?

regards.

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They are being deprecated because they do not follow the standard naming structure for permissions. See the list of supported permissions linked above for the permissions you should use instead.

Hi @tim.smith, @Becky_Powell,
Some of these permissions are allocated to default roles like admin or employee.
Will the roles be updated with new permissions to allow maintaining the existing services ?

example, remove General > Employee from the employeee default role, and try to login as an agent with default roles employee and PureCloud User, and the experience is quite different.
I have tested on an org in EMEA Ireland region (just in case the region is relevant)

Thanks,

Jean-Christophe

Perfect! thank you.

Hi Tim - I know the current set of permissions are described at https://help.mypurecloud.com/articles/products-roles-and-permissions-list/, but if you could provide us with a mapping between deprecated permission and corresponding new permission, that would be great. We can 'guess', but we just want to make sure. Thanks!

We will publish recommended mapping within the next few days. Stay tuned!

Hi Becky,

Any news on the permission mapping documentation ?
We have several customers with custom roles which were replicating some of the admin role permissions and therefore will need to update accordingly.
Many thanks,

Jean-Christophe

Suggested permission mapping:

Hello Jean-Christophe,

Please note that we have published our recommended mappings here.

Additionally, please note that we have postponed our plans to deprecate the following permissions until further notice:

Kind Regards,
Becky

Hi,
The resource centre page Deprecation: Legacy permissions is referring to another set of permissions. Should they be taken in account ?

Many thanks,
Jean-Christophe

Hello Jean-Christophe,

I have updated the annoucement and the recommended mappings to include the additional permissions.

Best,
Becky

Hi Becky,
Thanks for the update.
If you have the facility, it would be very useful to have the list in text form instead of a picture.
Kind regards,
Jean-Christophe

Jean-Cristophe, per your request:

Permission UI Display Name Map to
architect_administration General > Architect Administrator Architect > All Permissions
architect_editor General > Architect Editor Architect > DependencyTracking > view
Architect > Flow > search,view, add, delete, edit, publish
Architect > SystemPrompt > view,edit
Architect > UI > view
Architect > UserPrompt > view, add, delete, edit
architect_read_only General > Architect Readonly Architect > Dependencytracking > view
Architect > Flow > search,view
Architect > SystemPrompt > view
Architect > UI > view
Architect > UserPrompt > view
role_manager General > Role Manager Authorization > Grant > add, view
unified_communications General > Unified Communications Conversation > Call > add, record
Voicemail > Voicemail > receive
Conversation > Conference > add
admin* General > Admin Directory > All Permissions
person_administration* General > Person Administration Directory > User > all permissions
user_manager* General > User Manager Directory > User > view, edit, sendInvite
user_administration* General > User Administration Directory > User > all permissions
location_administration* General > Location Administration Directory > Location > all permissions
location_manager* General > Location Manager Directory > Location > add, edit
location_contributor* General > Location Contributor Directory > Location > edit
notification_creation* General > Notification Creation Directory > Notifications > add
notification_administration* General > Notification Administration Directory > Notifications > all permissions
Directory > Deliveries > all permissions
field_administration* General > Field Administration Directory > Field Config > all permissions
Directory > Translations > all permissions
group_administration* General > Group Administration Directory > Group > all permissions
group_creation* General > Group Creation Directory > Group > add

Best,
Becky

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