We are working with outbound campaigns agentless that will dial a number from an IVR, but we need to dial a different extension for each dialing. Is this possible to do with the platform?
Example: number,,extension
We are working with outbound campaigns agentless that will dial a number from an IVR, but we need to dial a different extension for each dialing. Is this possible to do with the platform?
Example: number,,extension
This forum is specific to customizations and API usage. For general product configuration questions, try the Genesys Cloud Community Forum.
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