Dialog Engine - Modify text

Genesys Cloud Web Chat
1

Is it possible to modify this text that appears in the chat bot engine?

"To help me clarify your goal, please choose a number from the following list:"

Regards

2

Hi Kike,

This is not possible in the current Dialog Engine/Knowledge integration, however we are implementing a new knowledge feature in Dialog Engine Bot Flows which will enable this. Please see linke to new Dialog Engine Bot Flows here: https://help.mypurecloud.com/articles/about-architect-dialog-engine-bot-flows/. Please reach out to me at nicola.burns@genesys.com to discuss in more detail

Nicola

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