Disable text input in genesys web messenger

1

Hi team,
I integrated dialogflow cx bot with genesys cloud architect and have deployed on a website. I want to disable the text input part in the web messenger box. I am using native genesys web messenger. Is there any way to remove the text input part or disable it.

Thank you

2

Hello,

No, it is not possible at this time. See this other post with a recent answer.

Regards,

3

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