Display contents of an attachement in email interaction

1

Hi,

Is is possible to display the contents of the file attached to the email received from the "Inbound Email" flow on the script screen or directly in the interaction view of an agent ?

Thank you in advance.

2

Hi Mostafa,

I know you can view inbound email attachments associated with the flow. However, I am not sure if non-image attachments can be viewed by the agent.

Thanks,
John

3