Evaluate Architect Schedule Group

Genesys Cloud Applications Architect
1

In an architect flow, there is a task to Evaluate a Schedule Group based on the current time to see if it is Open, Close, Holiday, or Emergency.

I see the Architect Platform API allows for querying Schedule Groups but is there a way to run this same time of execution that a flow is able to do?

2

I don't believe there are any APIs that will evaluate a schedule group. You can get the config via the API, but you'll have to write all the date math in your app to perform the evaluation.

3

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