Hello all,
I'm searching for an API that can provide evaluation date and time for each evaluation completed.
Currently, I am using api: /api/v2/quality/evaluations/query to get details like conversation date, score for each question, total score, etc. for each evaluation done. However, I couldn't find a API that provides Evaluation dateTime.
This information is available on front-end here: Agents Evaluation Detail view - Genesys Cloud Resource Center
I would appreciate all guidance in finding the detail through API.
Thank you