"Failed to load script" error

hello, i'm new in PureCloud.
And also i have an error:>

scripter: Failed to load script "scriptId" {
    "message": "HttpError",
    "type": "http",
    "details": {
        "status": 404,
        "response": {
            "status": 404,
            "code": "not.found",
            "message": "The requested operation failed with status 404",
            "contextId": "contextId",
            "details": [],
            "errors": []
        }
    }
}

it because there are no script with this "scriptId" in my script-list...
so, how and where can i change required "scriptId" to another?
hope for your help.

Please provide more information. Need to know things like what you're trying to do and what APIs you're using and the correlation ID from the response.

Also, please change your username. You slipped by the reserved words filter when signing up.

in https://apps.mypurecloud.com/ i'm trying to enable this script for email and chat interactions
image
but i have an error "Failed to load script <scriptId>" and it is logical, because i have no script with this <scriptId> in admin>contact center>scripts
also when i trying to import script with needed <scriptId> it automatically (i assume) creates a new script with new <scriptId> instead

Please open a case with PureCloud Care to report this product issue.

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