Flow.end Event Topic

Hi I would just like a confirmation if this topic 'v2.detail.events.conversation.{id}.flow.end' is fired whenever a call gets transferred from 1 flow to another flow?

like for inbound call we have set up a flow wherein other sub menus are being transferred to another flow?

sample on this flow... if I got multiple Transfer to flow actions will that trigger multiple event of flow.end for a single call?

To answer this I would look at the behavior of the metrics that also peg at flow end, such as tFlow.

tFlow pegs every single time you pass from one flow to the next during a conversations' life cycle, the end of each individual flow is the incitement for the metric to peg, so I would assume that anything tied to observing the flow.end event would likewise trigger as frequently.

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