What's the actual format of the value in script variable Scripter.Customer Formatted Number? None of the documentation seems to describe it.
The format will likely depend on configuration and localization in your org. The best way to verify the format for your particular situation would be to put a call through and test it. If you have questions about PureCloud configuration, the PureCloud Community Forum is a good place for that; this forum is specific to customizations and integrations.
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