GC UI Alert via API

Platform API
1

Hi everyone,

Is it possible to trigger a custom GC UI alert /notification via API? For example, the supervisor should receive pop-up in Genesys UI when someone calls 911, is there any way to accomplish this?

2

Hi Andrea,

Not that I know of. The Genesys Cloud Ideas Portal can be used to create feature requests to get the attention of project managers.

3

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