Genesys and ServiceNow OpenFrame

Moonish_Raza · August 23, 2023, 2:01pm

Hi
I need to integrate Genesys and ServiceNow platforms with OpenFrame.
From ServiceNow, with OpenFrame, I need to access the Genesys functions and also get the data and cross it on both platforms automatically.

And if Genesys servers will consume servicenow REST API URLS for interaction creation Or Genesys Client will consume..
Is this possible?

Thanks
Moonish

system · September 23, 2023, 2:01pm

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