Hi,
I am using the GC for SF Campaign Manager Integration and wanted to see if something was a bug or if it's just how it should be behaving. This is related to the Reconcilliation result field. I have my reconcillation time period set to 1 hour in my config.
After I placed a call to one of my campaign members, I noticed that the Last Result field populated immediately with my Wrap up Code of "Success". But, It looks like the Last Attempt field is not populating until after the reconcilliation period is complete (so after my SF campaign completes at 11:59pm + 1 hour).
Is this correct?
I would think not, because it feels like if the wrap up code is being pulled.. then so should the last attempt date. I image the integration is just getting the Contact from the list, and has access to that field.
Anyone have any thoughts on this?
Thanks,
Peter