Hi everyone,
I'm currently working with Genesys Digital Bot Flow to create conversational messaging on WhatsApp. However, I'm facing a frustrating issue—whenever I edit and republish a flow, the publish process fails.
Validation passes successfully, so there are no visible errors.
- Despite this, the publish action fails with no clear reason.
- Genesys support suggested that the flow data might be corrupted and recommended recreating the flow from scratch.
- While recreating the flow may work, doing this for every minor edit in a research or test environment is impractical.
Has anyone else encountered this issue? Are there any workarounds or troubleshooting steps that could help resolve this without having to recreate the flow every time?
Any insights would be appreciated! Thanks in advance.