Genesys TTS Connector with audio sounds very slow

Genesys Cloud Integrations
1

Hi,

Excuse me, we are using the Genesys TTS Connector with a Third Party TTS Server. But we have issues with the sample rate every time is using 8000.

Is possible change this value for 16000?, Because the audio sounds very slow.

I found the sample rate in the sumo logs, but I'm unsure we cannot modify this had hardcoded.
"t":"2025-01-29T19:27:23.793Z","message":"Synthesizing speech for engine: connector-9a3173f3-d1e7-4eca-8e49-87a155048b95, voice: roger-es-us, text length: 38, text type: text/plain, language: es-us, output format: audio/L16, sample rate: 8000, SSML properties: [], secure: false."

Thanks, Kind Regards.

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