Genesys UI not recognizing local IIS client app

We have an app that is hosted on an internal IIS server that resolves to https://..org and when we first load the app, through genesys cloud, it does not load and says it cannot be found. However, if we go to a second tab and load the original location of the site, it will then resolve in genesys cloud. We have tried adding a referrer policy of no-referrer as suggested, but that did not work. Has anyone seen this before and/or know a workaround for this?

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