Hello eveyone,
Can we display a small satisfaction rating panel containing like just giving stars 1-5 and a freetext field about his/her experience, right after the conversation ends in the messaging widget?
I know about sending web survey to the customer's email address with Survey invite flow but this is another feature that we want use additional to the in-app rating panel.
Also, my other question is about that web survey, can we display a button automatically at the end of web messaging conversation. to ask to the customer whether he/she wants to be sent a survey email to?
Regards,