We tried creating widget using api "POST/api/v2/widgets/deployments" but after the widget creation is done, its not routing it to the required flow and it shows error in the Route To flow dropdown as "could not be found". It is happening in both non-prod and prod region.
Can someone help us on this?
Hello,
What's the body (content) of your POST request?
If it shows this error when displaying the widget in the Genesys Admin UI, it probably means it could not make the link with the flow.
Providing your body request, to see what attributes you set (or not), will help understanding.
Regards,
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.