Get All Active Conversations

Chris_Phillips · August 10, 2018, 7:48pm

Hi

I would like to be able to retrieve all active voice conversations.

Using /v2/conversations returns active ones for current user only. And I can't see what analytics query could be used to do the same with analytics endpoints.

Any help would be greatly appreciated.

Thanks

Chris

tim.smith · August 10, 2018, 7:58pm

https://developer.mypurecloud.com/api/rest/v2/analytics/conversation.html

Chris_Phillips · August 10, 2018, 9:12pm

Thanks Tim, but I'm not sure what to look at the indicates the conversation is "active" still?

Thanks

Chris

tim.smith · August 13, 2018, 2:30pm

It won't have a value for conversationEnd.

Chris_Phillips · August 13, 2018, 9:05pm

Great, thanks we will filter by that.

system · September 13, 2018, 9:05pm

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