Hi everyone,
I need to get all outbounds answered and not answered calls. With 'not answered' calls I'm trying to get calls not assigned to an agent.
I'm looking for calls containing segmentType = 'dialing' but no segmentType = 'interact'
I have tried /api/v2/analytics/conversations/details/query POST method considering all posibilities in [https://developer.genesys.cloud/analyticsdatamanagement/analytics/detail/conversation-data-model#dimensions-for-the-conversation](https://Dimensions for the Converstation)
Thanks