Hello.
I would like to know how to obtain the information specified in the title.
I've tried with this endpoint: /api/v2/analytics/users/aggregates/query but i need to filter per agent, and i need it per queue.
Any information is appreciated.
Thanks in advance.
Agustina
There is no API that tells who was assigned to a given queue at a given point in time.
Presence is a User attribute, not a queue attribute.
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