Hi
We have a rising security threat as we are a telco operator. We are seeing scammers pretending to be a given customer calling from a given number. The number is only a display though, and can be altered very easily from any pc.
Is it possible to get the IMSI-number data with the call when it comes through our purecloud edges? Right now we only have DNIS and ANI.
If we have the IMSI we can see if it is really the customer or not.