Get real time transcriptions

Platform API JavaScript SDK
1

Hi Team,
Is there any example code or blueprint like chat-translator, where I can get the real time transcriptions of a call.

2

Hi,

Take a look at this blueprint. We use our partial transcription for doing exactly what you are asking for. Just be aware Genesys Cloud does not have a real-time transcription. There is about a 10 second lag.

Thanks,
John Carnell
Manager, Developer Engagement

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