Google dialogflow CX integration with genesys pure cloud always Failure path

1

Hi,

I am developing Google Dialogflow CX. Getting Failure path always when used Page.

I am getting success path if I used only Default start flow and then end session.

Kindly let me know why I am getting failure path while using Default start flow --> Page 1 --> End session.
Thanks.

2

Can you please share some more information? You use the term "Page" but I'm not familiar with that in terms of Architect. Do you mean a reusable task or a common module maybe?

It might be helpful if you provide a screenshot of the flow that works and the one that doesn't work.

3

Thanks for your response.
In the Architect, I am using Call Dialog flow CX Bot for integrating google dialog flow in genesys pure cloud.

In the "Page" term, this is not related to Architect, It's used in "Google dialog flow CX".
I hope now you can understand the issues.

Thanks.

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