Gplus Adapter for Microsoft Dynamics 365

Genesys Cloud Integrations
1

Hi All,

If anyone could help, I am trying to follow doco about installation CIF 2.0 with Microsoft Dynamics,
https://all.docs.genesys.com/GAMD/Current/Admin/Install365

but got stuck, question how can i download * GplusD365forCIF.zip

I follow below steps:
Installation steps:

  1. Log in to Microsoft Dynamics 365 with administrator rights and go into Settings .
  2. From Settings, go into Solutions and click the Import button.
  3. Select the Web Resources Zip File ( GplusD365forCIF.zip ) to import it into the Microsoft Dynamics 365 environment.

Thanks for help
Fransiska

2

Hello, this forum is exclusive to the Genesys Cloud CX product. You can find the Multicloud CX forum here: Genesys Multicloud CX - Genesys

3

Thanks Tim

Fransiska

4