Historical Shrinkage API Endpoints Going GA

Announcements
1

Genesys Cloud's Historical Shrinkage API's, currently in Preview, will be going GA.

Change Category

Informational, API

Impacted APIs

  • POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/shrinkage/jobs
  • GET /api/v2/workforcemanagement/shrinkage/jobs/{jobId}

Date of Change

November 23rd, 2022

References

WFM-13240

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