How can we get CEF log from Genesys Desktop Application

Genesys Cloud Applications
1

hi all,

If anyone can help... I raised a ticket with support about Genesys Desktop Application issue, and they advise me to send CEF_log, if anyone can help how to retrieve CEF Log?

Thank you
Fransiska

2

Please continue to work with Care on the issue. If you need assistance collecting logs for your issue, please ask the Care engineer you're working with.

3

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