Hi,
I've been trying different /api/v2/analytics/queues endpoints, but I have not been able to find one that gives me the details I need. I can figure out how many agents are available, and their status, but not the callers.
Hi,
I've been trying different /api/v2/analytics/queues endpoints, but I have not been able to find one that gives me the details I need. I can figure out how many agents are available, and their status, but not the callers.
The /analytics/queues/observations/query solved the issue for me.
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