How long PureCloud stores analytics data

yuezhong · February 23, 2021, 12:43am

Hi

do we know how long PureCloud stores analytics data ? is it 90 days?

/api/v2/analytics/conversations/details/query

regards
Yuezhong

anon11147534 · February 23, 2021, 5:22pm

Hi,

Analytics data is stored forever - APIs starting with /api/v2/analytics
Conversation data is stored for 90 days - APIs starting with /api/v2/conversations

system · March 26, 2021, 5:36pm

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