How to delete external contact organizations (Directory>External Contacts>Organizations) with API

[ueda-daisuke]

I would like to ask about the .NET API.
I want to remove a specific external contact organization (Directory>External Contacts>Organizations) from the API.
I am thinking that I can use PostExternalcontactsBulkOrganizationsRemove, but when I try to set the organization ID of the specific external contact in Entity.Id, I cannot set it because it is read-only.

Can you please tell me how to delete a specific external contact's organization in the .Net API?

[Jerome.Saint-Marc]

Hello,

If you want to delete a specific/single External Organization, you could possibly use: DELETE /api/v2/externalcontacts/organizations/{externalOrganizationId}
The equivalent in .Net SDK is DeleteExternalcontactsOrganization

Regarding your problem with the bulk request and the Entity.Id, I unfortunately don't have a .Net/C# environment so I cannot check.
The problem you have described looks similar to this one - you can check the workaround which is described in this post (changing ExternalContact to ExternalOrganization): How to populate BulkRequestId's? - #2 by Eos_Rios

Regards,

[ueda-daisuke]

Thank you for your response.
I think I can do the coding for now.
However, it is inconvenient that Entity.Id is read-only, so I would appreciate it if you could fix it.
Thank you very much.

[Jerome.Saint-Marc]

Hello,

"I would appreciate it if you could fix it"
Could you please open a case with Genesys Cloud Customer Care to report this bug?
We cannot create tickets on behalf of customers on this forum.
And creating the ticket, you will be notified by Care once there is a fix available.

Regards,