How to differ between Consult and Blind Transfers in Conversations API?

[Vinicius_Freire_Ferr]

Hello folks,

Is there any way to find the type of transfer (blind or consult) in the

/api/v2/analytics/conversations/{conversationId}/details endpoint? If so, which is the parameter (or pattern) to look for?

Thanks in advance!

Regards,

Vinicius

[Eos_Rios]

Look in the participant -> session - > metrics

blind transfers will have both nBlindTransferred and nTransferred
consult transfers will have both nConsultTransferred and nTransferred

[Vinicius_Freire_Ferr]

Awesome! Thank you for such fast reply!