How to display a contact's name when making an outbound call from Salesforce

Genesys Cloud Integrations
1

I am making outbound calls to contacts that are stored in Salesforce, but when I view the record from the connector interface, it shows me the contact number but not the name, I attach two images in contrast to what I have VS what I am looking to implement.

I have

image
image548×700 88.3 KB

I am looking to implement

image
image1338×873 127 KB

thank you very much for your attention

2

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