How to import SMS-enabled Active DID into Genesys cloud

Genesys Cloud Integrations
1

Hello everyone,

Can someone please assist me with how do we import the SMS-Enabled DIDs into Genesys cloud via SMS inventory option? We know that there are 2 options, i) Purchase Number, ii) Import Numbers via an integration. However, we don't want the import via any integration as our partner carrier would just give us a range of SMS-Enabled DIDs for SMS use in Genesys Cloud.

Thanks,
Ejaz

2

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