How to set # has an universal or global DTMF terminating for a flow?

Genesys Cloud Applications Architect
1

Hello All,

In each CollectInput block, we can set the DTMF Terminating character eg.#.
May I know how to set this for the entire flow? i.e # should DTMF terminating for the entire flow.
Please advise on this.

Thanks in advance.

Warm Regards,
Sureshkumar

2

Hello,

At this time, the terminating character is set at the Collect Input block level only (on each Collect Input block).
There is no global/flow configuration available.

You can create an idea at https://purecloud.ideas.aha.io/ideas/ to describe your use case and allow others to vote it up.

Regards,

3

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