How to setup the pureCloud environment to accept call from softphones

shamss · December 7, 2023, 10:43am

Hi Team,

We are new to Genesys. As part of our development activities, we have a requirement to call an agent from a soft-phone. We are using https://apps.usw2.pure.cloud/ environment.

Is it possible to setup the same in this environment. If yes, please help us on this.

system · January 6, 2024, 10:43am

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