Hi,
As mentioned in an earlier topic, all /api/v2/webchat calls will be affected by the chat v1and2 deprecation, but what will happen to the 3rd party object routing (email and chat)?
Hi,
As mentioned in an earlier topic, all /api/v2/webchat calls will be affected by the chat v1and2 deprecation, but what will happen to the 3rd party object routing (email and chat)?
Hi - we plan to deprecate entire /v2/webchat path, which includes 3rd party Chat Routing, as you've detected on this other thread > Deprecation - ACD Chat v2.0 - Chat Widgets 1.1 & 2.0
3rd Party Email Routing is not affected.
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