Hello
I have a question about Message Flows (Twitter, in this case). Is there a way to recieve more than one client message inside the flow? I mean, as far as I have tried, when a message enters the flow, it is posible to analyze the message, send automatic responses to the client, and disconnect/transfer to a queue.
However, I would like to exchange some messages with the client within the flow, but I have not been able to find a way to wait a client's message after the initial one.
For example, I would like to do something like this:
Client starts conversation -> Automatic response with some options -> Client answers -> Message is analyzed in the flow -> Transfer to ACD
Is this possible?