We have a recording as the initial message from our company's owner to the customer calling in. However, there is occassionally a 'beep' in the middle of the message. It is random and intermittent. Do you have any ideas of what is causing this?
TY,
Our only clue to this, so far, is that if 2 people call in a few seconds apart, the first caller gets the beep when the 2nd caller is connected. Also, this is only happening, as far as we can tell, using our 800 number.
TY,
As this is an issue/question about the base product, this is better suited for the PureCloud Community Forum or opening a ticket with PureCloud Support.
If you open a ticket with PureCloud Support, they should be able to help you get signed in to the community forum.
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