Is possible to add send file button in chat widget V2?

1

Hey guys.

I'm trying to add media file in chat widget V2. However, when I set

uploadsEnabled: true

send file button not appear.

I'm using webchat config from : https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/WebChatConfiguration

So, Is there a way to upload media file with purecloud widget webchat?

Regards.

2

The "Genesys widget" is used for many use cases across the Genesys product suites; not everything available in the general widget documentation is supported for PureCloud chat (i.e. file uploads). You can request new features at https://purecloud.ideas.aha.io/ideas.

edit: file upload feature: https://purecloud.ideas.aha.io/ideas/CLDIG-I-52

3

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