Is there a tool that can bulk import Genesys Cloud settings?

Genesys Cloud Applications
1

Hi
We register queues, DID numbers, etc. one by one, but we are looking for a way to register these tasks in bulk.
For example, it is a tool that can create registration data as CSV and register it in bulk to GenesysCloud.
It seems that the app "Genesys Cloud Accelerator" of GenesysCloud AppFoundry is applicable, but is it possible to register in bulk using this application?

Best Regards,
Hirofumi.Enotani

2

Hi Hirofumi,

While we have a few import tools for importing and setting up users, we do not have a lot of import tools that can set these items up for you based on a CVS file. Pretty much most of that work would need to be done via custom scripts. While we have a Genesys Cloud Accelerator app, I can not speak to how much coverage it provides. @Jeremy_Gillip Would you know someone from professional services who could jump in on this discussion?

Thanks,
John Carnell
Manager, Developer Engagement

3

Hi John

Thank you for your reply.
I understand the content.
I will report this to our internal team.

Best Regards,
Hirofumi.Enotani

4