Is there a way to find a Queue's associated Media Retention policy(s)

Platform API JavaScript SDK
1

Hi

We need to find the list of media retention policies under which a queue is associated/added to "forQueues".

Is there any direct API for the same?

Regards,
Vageesan

2

Hi Vageesan,

Take a look at this API. That will tell you all of the queues in which the media retention policy applies against.

Thanks,
John Carnell
Manager, Developer Engagement

3

Hi John,

Thanks for your inputs.

Whats the difference between

/api/v2/recording/crossplatform/mediaretentionpolicies

and

/api/v2/recording/mediaretentionpolicies

4

Hi Vageesan,

I talked with the QM team. You should use the /api/v2/recording/mediaretentionpolicies endpoint. The cross-platform endpoint is specifically for WEM Hybrid orgs (which you are almost a 100% not :))

Thanks,
John Carnell
Manager, Developer Engagement

5

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