Is there an API that can tell me what kind of announcements are used in the flow, how many branches there are by selecting a number, and other details? I have tried /api/v2/architect/ivrs/{ivrId} and /api/v2/analytics/conversations/{conversationId}/details, but could not find any.
You could use flow outcomes. See Set Flow Outcome action - Genesys Cloud Resource Center The related articles has links for several built in analytics views
Thank you for your reply!
I will check it.
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