Is Web Chat Widget V1.0 WCAG 2.0 compliant?

In the WebChat example available on resource center as follows; - https://developer.mypurecloud.com/api/webchat/index.html#example_page_with_web_chat

It refers to the Widget that can be embedded in an html page. Is that widget WCAG 2.0 compliant?

Web content accessibility guide available here: -
https://www.w3.org/WAI/WCAG21/quickref/

It is not WCAG 2.0 compliant. You could use our chat APIs to build a WCAG 2.0 compliant widget or contact our professional services who have build a WCAG 2.0 compliant widget using our APIs.

We do have making the new widget (v2) WCAG compliant on our roadmap.

Thanks lucie! Which Chat API are you referring to? Can you please be kind to mention a few of those calls here?

regards,
Umair

Chat API is documented here: https://developer.mypurecloud.com/api/webchat/guestchat.html

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hi lucie,

On the WCAG 2.0 compliance, when is it planned for release? Are we looking at a date before end of this year?

regards,
Umair

No date on our end at this time. I wouldn't expect it before end of this year.

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