Issue with SSO Login

Hi,

We are developing an integration with the Embeddable Framework and we are having a strange behavior.

Our users have to login against Azure Active Directory, so we have to implement the dedicatedLoginWindow feature, and it works. The problem here is that the first time that the user logs out, the login windows appears inside the embeddable framework, and it presents the regular login page, not the embeddable.

As I said it happens only the first time. If I close the application and start it again, this behavior doesn´t happen.

In my iframe I have this src property: "Genesys Cloud Embeddable Framework"

And in the framework.js file that is uploaded to Genesys I have this property:

...
dedicatedLoginWindow: true,
...

Is there a way to avoid this behaviour?

Regards,

David García García

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