JSON objects in architect

[Tommy_Braes]

Hi community,

Apparently, idea Genesys Cloud Ideas Portal has been implemented.

So we can use JSON objects in architect. Does that mean we can create a data action that returns / handsover a JSON object into architect flow?

If yes, how would we do that?

For example, data action returns the follwoing object
{
"attribute.test1" : "attributeValue1",
"attribute.test2" : "attributeValue2",
"attribute.test3" : "attrobuteValue3
}

Can we send that object directly to architect for parsing in architect?

Rgds,

Tommy

[Tommy_Braes]

Found the answer in another post:

Data Action returning JSON in success template

Hi all, We love the new JSON functions in architect, but there is one more piece of the puzzle that would make it especially useful. If there is a way to return the raw result from a data action, then in architect we can parse thru arbitrary JSON objects, ie nested arrays which we currently cannot. So far I tried creating an output template like the below but it always returns the default value zero. How do I return $value back to the success template? Any help is appreciated! { "translat…

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