Knowledge Optimizer

I am not able to open Optimize under unanswered queries in Optimizer.

Hi @Maragatham ,
Thanks for reaching out. This looks like either of these issues -

  1. There are no unanswered queries in the last 3 days. The date range you have selected in screenshot is more than last 3 days.
    or
  2. Unanswered queries from last 3 days are not yet processed by optimizer. Optimizer processes queries once every day so if this is the case then it should become available in next 24 hours.

Note : we do have a tooltip associated with this button that conveys the same information.

Got it.Let me check and revert on the data.

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