Hi All,
Can someone tell me what is the character limit of purecloud__Title__c and purecloud__Display_Address__c.
Also, Is there anything specific special character that is not accepted within this value.
We are utilizing in our project and we found that routing request is failing because certain character limit of purecloud__Title__c exceeded.
Also, within purecloud__Display_Address__c, anything before ":" was getting stripped of.
I can't find anything specific here in this documentation. Use Flow Builder to route Salesforce emails - Genesys Cloud Resource Center
Please share details if you have any