List of calls that hit a particular IVR Flow

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1

I am trying to determine how to get a list of calls both internal/external that hit a particular IVR Flow.

I have survey data being set by a specific flow and need to know which conversationIds to get the data from.
Below is an conversation that did hit the survey ivr and recorded the responses, but I do not see how to limit that to a specific flow.

inin-correlation-id 80e44713-0d27-4efa-9f3f-5338fa796f79

2

IVR data is not currently tracked in PureCloud; the feature is currently in development. If you need to log anything in an IVR, you'll have to custom log that data yourself.

3

Tim...That is not the answer I wanted...sigh...

4

I am also interested in this issue and I can not solve it

5

Per my post above, this feature is not in the product. You must implement custom logging if you need it.

6

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