Maximum data display

Analytics and Reporting
1

Hi Everyone,
in these days i've tested a strange behaviour. In the view "Performance"-->"Workspace"-->"Agent performance", if i ask to display the summary view for an number of agent higher than the maximum that the system can displays in one page, i can't seee the data aggregate for all agents selected... I can cunsult this aggregate data only with a number of agent equal or less of that maximum (that is 50 agents). Exists this type of limitation .
Thanks

2

Hi Ale,

This forum is for answering questions related to the Genesys Cloud platform API. I think you are question is better suited for the Genesys Community Forum as it deals with the functionality/behavior of the application.

Thanks,
John Carnell
Manager, Developer Engagement

3

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